Challenge

Procure to pay team of a leading pharma company processes more than 2500 invoices in a day. A 25-member team used a combination of software for processing the supplier invoices. This required multiple manual interventions for capturing data, validating and posting invoices.

Solution

With our cognitive approach, the existing process was assessed. 100% automation opportunities were identified scientifically to eliminate most of the human touch in mail room & invoice processing. The automation is fully controlled with proven risk controls in place. We used combination of Computer Vision , Image Processing & NLP to capture and validate required data from invoices. Robot logged into necessary systems performed required calculations & validations and posted the invoice for payment.

Results

Time spent on manual checking has been saved making the process 70% faster. The client also realized a 40% FTE benefit. The solution optimized the process with a strong foundation for any future improvements.