COEs

NOC

Overview

Inspira helps you to improve your workflow efficiency and reduce response times by optimizing support operations and processes through monitoring, managing and resolving your network infrastructure issues.

Inspira's NOC Offerings

  • Monitoring – 24*7*365
    • OS & VM Monitoring
    • Storage & Backup Monitoring
    • Network & Security Monitoring
    • Cloud Monitoring
    • Database Monitoring
    • Application Performance Monitoring
  • Cloud & Datacenter Management
    • DC Operations
    • DC Infrastructure
    • Private Cloud – Migration & Managed Services
    • Public Cloud – Migration & Managed Services
  • EMS Tools & Services
  • Managed Workplace Services
    • O365 Services
    • Warranty & AMC Services
    • Omnichannel Service Desk
    • Field Support Services

Top reasons for provisioning Inspira NOC for monitoring & managing your IT & Network Infrastructure 24*7*365

Proactive Monitoring

INSPIRA-NOC proactively monitors the customer’s IT Infrastructure environment and effectively pre-empts issues to continuously improve on availability and uptime metrics

Friction-less Customer Experience

Seamless integration of people, processes and tools enables a friction-less customer experience

Lower TCO

Leveraging on shared services and with delivery focused on continually minimizing disruptions and reducing costs helps in optimization of investments

Process Compliant

We provide service excellence in accordance with ISO 20001:2011 and ITIL best practices. We are also CMMi Level 5 Certified (Svc & Dev)

Respond Faster to Issues

With advanced service mapping and event correlation capabilities, we are able to continually reduce the TAT & MTTR and thereby enhance business service uptime

Multi-Tool Capabilities

We protect your investment by working with the tools that you already use and we can adapt to changing requirements as your needs evolve

NOC + SOC Integration

Using our combined NOC + SOC Capabilities and integrated platform, we are able to monitor, optimize and manage the performance, availability and security requirements of your IT & Network Infrastructure

Key Highlights

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    Team of skilled technicians, who have hands-on experience in operating the latest Network operation tools
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    Comprehensive network, server, and application monitoring and a powerful operational framework
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    Deliver detailed metrics which enables the monitoring teams to react quickly and optimize for peak support execution
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    24×7 NOC proactively monitor, detect, and measure the performance of your infrastructure

Benefits

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    We aid you take control of your IT infrastructure by providing the best breed of NOC solutions designed to meet the specific needs of your technology environment
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    End to End support and maintenance of CPE for the customers. It is proactively monitored and managed by expert engineers
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    The complete, proactive monitoring and management of the network includes change management, fault and incident management, problem management, performance management etc
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    All the incidents are reported, logged and handled by our NOC experts. An alert is sent to customer
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    The NOC team also gets involved in high security, data backup & storage, damage control, and management activities
Customer Speak

Which industry specific solution are you interested in?

Banking Services

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Banking Services
Insurance & Mutual Funds

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Insurance & Mutual Funds
Cooperative Banks

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Cooperative Banks
Financial Services Institution

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Financial Services Institution
Stock Exchanges & Brokerage Firms

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Stock Exchanges & Brokerage Firms
Manufacturing

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Manufacturing
IT-ITeS

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IT-ITeS
Retail

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Retail
Pharma & Health

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Pharma & Health
Travel & Transport

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Travel & Transport
Government

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Government
Smart Cities

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Smart Cities
Healthcare

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Healthcare
Public Transport

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Public Transport
Education

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Education

Let’s get started

When it comes to managing IT for your business. You need an expert.
Let us show you what responsive, reliable and accountable IT Support looks like in the world.